Support

Help Center

Need help with your BAFF account, payments, or loans? Reach us by email, phone, or live chat. We respond to customer complaints promptly.

How to contact BAFF

Choose the channel that works best for you. Our team is ready to help.

Write to our support team and we'll get back to you promptly.

Call us for urgent account or transaction issues.

Start a conversation with customer care right here on the website, or chat with us directly inside the BAFF app.

Open the BAFF app and go to Help / Chat to message customer care from your phone.

Kilofe Nigeria Limited (operating as BAFF)3rd Floor, Alliowe Plaza225 Ikorodu Road (by Justrite)Lagos, Nigeria

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